Independence, stated plainly and structurally.
Epirco is the delivery partner for Novaro and a related party through a sister-company relationship under common ownership. We disclose that here rather than bury it, and we protect objectivity through defined scope, segregation, and governed referrals. This page sets out how.
The relationship, disclosed.
Novaro FZC is the advisory firm you engage. Epirco acts as its delivery partner and is a related party through common ownership, a sister-company relationship. This is disclosed on client-facing materials, not buried in terms. Independence is protected structurally, not asserted.
- Novaro is the advisory entity of record on every engagement.
- Epirco is the delivery partner, and a related party by common ownership.
- The relationship is disclosed on client-facing materials, not hidden.
- Recommendations stay outcome-driven, independent of who delivers them.
- Regulated work is routed to licensed partners, never performed unlicensed.
- Where independence cannot be maintained, Novaro declines the engagement.
How independence is maintained in practice.
Independence is a set of controls, not a claim. These are the practices we apply across every engagement, including those delivered through Epirco or licensed partners.
- Conflicts are identified at scoping, before work begins.
- Related-party involvement is disclosed to the client in writing.
- Sensitive workstreams are segregated to protect confidentiality.
- Recommendations are outcome-driven, not delivery-driven.
- Referral arrangements and incentives are governed and transparent.
- Clients receive clear engagement boundaries and scope.
- Regulated services are routed only through licensed partners.
- No commission or referral overrides the client's interest.
- Where independence fails, the engagement is declined.
Each of these is a standing control, applied to every engagement, including those we deliver through Epirco.
How a conflict is managed, step by step.
When a potential conflict exists, including any arising from the Epirco relationship, we follow a defined sequence rather than rely on good intentions.
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01
Identify
We surface any conflict at scoping, including related-party or referral involvement.
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02
Disclose
We disclose the conflict to the client in writing, before the engagement proceeds.
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Segregate and scope
We scope the work and segregate sensitive workstreams to protect confidentiality.
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04
Govern
We govern referrals and incentives, and decline where independence cannot hold.
What Novaro does, and what it does not.
Novaro operates as an advisory firm. Regulated services that require licensing or government authorization are performed only through licensed partners, never by Novaro directly.
Read Ethics and Compliance→-
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Advisory scope
Business process design, operational architecture, governance frameworks, acquisition strategy, and automation and AI enablement.
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What we do not provide
Legal advice, immigration representation, medical advice, or regulated financial and investment recommendations that require licensing.
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Regulated services via partners
Where regulated processing is required, it is performed by licensed entities and trusted execution partners, under governance.
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Referral transparency
Where referral fees or commissions apply, they are disclosed and governed so they do not compromise objectivity.
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The right to decline
Where independence or compliance cannot be maintained, Novaro declines rather than proceed.
Answers, before you ask.
Straight answers to the questions leadership teams raise before engaging.
No. Novaro FZC is the advisory firm you engage. Epirco is a separate company that acts as its delivery partner. They are related parties through common ownership, a sister-company relationship, which is disclosed on client-facing materials.
Recommendations are outcome-driven and independent of who delivers them. Conflicts are identified at scoping, disclosed in writing, and sensitive workstreams are segregated. Where independence cannot be maintained, Novaro declines the engagement.
It is disclosed in writing at scoping and stated on client-facing materials, including this page and the specifications Epirco produces for Novaro. Disclosure is standing, not left to case-by-case discretion.
No. Where referral fees or commissions apply, they are disclosed and governed. Referral arrangements are designed not to compromise objectivity, and recommendations remain outcome-driven.
Novaro does not provide legal advice, immigration representation, medical advice, regulated financial advisory, or document certification. Where regulated services are required, they are performed through licensed partners under governance.
Governed by disclosure, not by assurance.
If you want to understand how independence is protected on your engagement, or how the Epirco relationship is governed, we are glad to walk you through it. Start with our Ethics and Compliance page, or contact us directly.