Privacy Policy.
How Novaro FZC collects, uses, stores, and protects personal data across our website, advisory services, and communications.
Effective Date: [Insert Date] Last Updated: [Insert Date]
Novaro FZC (“Novaro,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in connection with our website, advisory services, communications, and related activities.
Novaro FZC is incorporated in the Sharjah Publishing City Free Zone, United Arab Emirates.By accessing our website or engaging with our services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Prospective clients and partners
- Clients and their authorized representatives
- Job applicants and candidates
- Individuals who contact us through forms, email, or other communication channels
This policy does not apply to third-party websites linked from our site.
2. Information We Collect
We may collect personal data directly from you, automatically through your use of our website, or from third-party sources where legally permitted.
2.1 Information You Provide Directly
This may include:
- Full name
- Company name
- Job title
- Email address
- Phone number
- Industry
- Business details
- Revenue range (if voluntarily disclosed)
- Description of business challenges
- Resume or employment-related information (for applicants)
- Any information submitted through contact forms
2.2 Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referring website
- Interaction data
This information is typically collected via cookies or analytics tools.
2.3 Information From Third Parties
We may receive information from:
- CRM platforms
- referral partners
- publicly available business directories
- professional networking platforms (e.g., LinkedIn)
3. Legal Basis for Processing (Where Applicable)
Where required by applicable law (including GDPR), Novaro processes personal data under one or more of the following legal bases:
- Consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Protection of vital interests
4. How We Use Your Information
We process personal data for the following purposes:
- To respond to inquiries and consultation requests
- To assess engagement suitability
- To provide advisory services
- To manage client relationships
- To send relevant communications
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
- To evaluate employment applications
- To manage partnerships and referrals
We do not sell personal data.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Analyze traffic and performance
- Improve user experience
- Understand user behavior
- Optimize website functionality
Users may manage cookie preferences through browser settings. Disabling cookies may affect website functionality.
6. Data Sharing and Disclosure
We may share personal data under the following circumstances:
6.1 Service Providers
With trusted third-party service providers who assist in operating our business, including:
- hosting providers
- CRM platforms
- email systems
- analytics services
- payment processors
These providers are contractually obligated to maintain confidentiality.
6.2 Professional Advisors
Legal, compliance, or accounting professionals where necessary.
6.3 Regulatory or Legal Authorities
Where required by law, court order, or regulatory obligation.
6.4 Partner Referrals
If you request introduction to a partner organization, we may share relevant information with your authorization.We do not disclose personal data for unrelated third-party marketing.
7. International Data Transfers
As an international advisory firm, Novaro may transfer personal data across borders.Where personal data is transferred outside the UAE or the European Economic Area (if applicable), we implement appropriate safeguards to ensure adequate protection consistent with applicable data protection laws.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of the relationship and legal requirements.
9. Data Security
Novaro implements appropriate technical and organizational measures to protect personal data against:
- unauthorized access
- accidental loss
- misuse
- alteration
- disclosure
While we take reasonable precautions, no system can guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have rights including:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to data portability
To exercise your rights, please contact us using the details below.We may require verification of identity before fulfilling requests.
11. Children’s Privacy
Novaro’s services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from minors.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.Users are encouraged to review third-party privacy policies independently.
13. Marketing Communications
If you opt-in to receive communications from Novaro, you may unsubscribe at any time using the unsubscribe link provided in emails or by contacting us directly.
14. Changes to This Privacy Policy
Novaro reserves the right to update this Privacy Policy periodically to reflect changes in legal requirements or business practices.Updates will be published on this page with a revised “Last Updated” date.Continued use of our website or services constitutes acceptance of the updated policy.
15. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact:
Novaro FZC Sharjah Publishing City Free ZoneUnited Arab EmiratesEmail: privacy@novaro.com General Contact: info@novaro.com
Questions about this page.
For privacy, data protection, or compliance matters, reach the team directly or read how our independence is governed.